Privacy Policy

1. – Who is responsible for the processing of your data?

The person responsible for the treatment of your personal data is INSTITUTO MÉDICO VELAZQUEZ S.L., (hereinafter, “OLIVER Y ALCÁZAR“), with N.I.F. B-87291720, and registered office at Calle Velazquez 89, CP: 28006 Madrid.

We inform you that the ownership of the domain of our website (hereinafter the “Website”), belongs to OLIVER Y ALCÁZAR.

Access and/or use of the Website confers the condition of User (hereinafter, the “User”), and implies acceptance, from such access and/or use, of this Privacy Policy.

The User may contact OLIVER Y ALCÁZAR at the following e-mail address:

2.- Why OLIVER Y ALCÁZAR is entitled to carry out the data processing?

OLIVER Y ALCÁZAR is entitled to process your data in order to carry out the provision of its services.

OLIVER Y ALCÁZAR takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept secure and treated with the utmost care.

This Privacy Policy regulates the access and use of the service (hereinafter, the “Service”) that OLIVER Y ALCÁZAR makes available to the User interested in the services and Contents hosted on the Website.

In accordance with the provisions of the applicable data protection regulations, as well as, where appropriate, in the development regulations, OLIVER Y ALCÁZAR, owner of this Website, informs the User of the existence of an automated personal data file, duly registered in the General Register of the Spanish Data Protection Agency, created by OLIVER Y ALCÁZAR under its responsibility.

3.- What are the purposes of the processing of your personal data by OLIVER Y ALCÁZAR?

Processing of personal data by OLIVER Y ALCÁZAR

Your personal data collected by OLIVER Y ALCÁZAR may be used for the following purposes:

-The provision of the services offered on the Site

To send OLIVER Y ALCÁZAR profiled commercial communications about its services by letter, telephone, e-mail, SMS/MMS, push notifications or by other equivalent means of electronic communication as long as the User has consented to the processing of his/her personal data for this purpose.

Likewise, the User consents to the processing of his/her data for the elaboration of profiles, as well as for the segmentation of his/her data. The aforementioned treatments may have as purpose both the analysis and statistics to know the traffic and use of the Web Site by the Users, as well as the determination of their tastes and preferences to send promotional information according to their interests.

However, the User may revoke the consent, in each commercial or advertising communication that is sent to him/her, and at any time, by notifying the following e-mail address or by letter addressed to INSTITUTO MÉDICO VELAZQUEZ, S.L., with address at Calle Velazquez 89, CP: 28006 Madrid.

4.- Accuracy of the data provided by the Users

The User guarantees that the personal data provided are truthful and is responsible for communicating to OLIVER Y ALCÁZAR any changes to them. The User shall be responsible, in any case, for the veracity of the data provided, and OLIVER Y ALCÁZAR reserves the right to exclude from the registered Services any User who has provided false data, without prejudice to any other actions that may be applicable by law.

5.-Data preservation

The personal data provided will be kept by OLIVER Y ALCÁZAR as long as the User does not express his will to unsubscribe from OLIVER Y ALCÁZAR’s services, in order to receive information about the company’s products.

6.- User’s rights in relation to their data

The User has the right to:

-Access to your personal data

-Request the rectification of inaccurate data

-Request for deletion

-Request the restriction of the processing of your data

-Object to the processing of your data

-Request your portability

-Exercise your right to be forgotten

The User may exercise all these rights at the following email address, indicating the reason for his request and providing a copy of his ID card.

The User may also send his request by ordinary mail to the following address:


89 Velazquez St., CP: 28006 Madrid

Without prejudice to any other administrative remedy or judicial action, the User shall have the right to lodge a complaint with a Supervisory Authority, in particular in the Member State in which he/she has his/her habitual residence, place of work or place of the alleged infringement, in the event that he/she considers that the processing of his/her personal data is not in compliance with the regulations, as well as in the event that he/she does not see the exercise of his/her rights satisfied. The supervisory authority with which the complaint has been lodged shall inform the complainant of the progress and outcome of the complaint.

7.- Data security

The protection of the privacy and personal data of the Users is very important for OLIVER Y ALCÁZAR. Therefore, OLIVER Y ALCÁZAR does everything in its power to prevent your data from being used inappropriately, allowing access to it only to authorized personnel.

OLIVER Y ALCÁZAR maintains the security levels of personal data protection in accordance with the applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided by the User through the Website, without prejudice to informing the User that security measures on the Internet are not impregnable.

OLIVER Y ALCÁZAR undertakes to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with the applicable legislation, as well as to provide them with a secure treatment in the assignments and international transfers of data that, if applicable, may occur.


OLIVER Y ALCÁZAR reserves the right to revise its Privacy Policy at any time it deems appropriate. For this reason, please check this Privacy Policy regularly to read the most recent version of this Privacy Policy. However, any changes to this Privacy Policy will be communicated to the User.

9.- Links to web pages

The OLIVER Y ALCÁZAR Web Site may contain links to web pages of third party companies and entities.

OLIVER Y ALCÁZAR cannot be held responsible for the way in which these companies deal with the protection of privacy and personal data, so we advise you to read carefully the Privacy Policy statements of these websites that are not owned by OLIVER Y ALCÁZAR regarding the use, processing and protection of personal data. The conditions offered by these websites may not be the same as those offered by OLIVER Y ALCÁZAR.

10.- Questions

If you have any questions about this Privacy Policy or the processing of your data, please contact OLIVER Y ALCÁZAR by e-mail at the following address:

Acceptance and Consent

The User declares to have been informed of the conditions on personal data protection, accepting and consenting to the processing of such data by OLIVER Y ALCÁZAR, in the manner and for the purposes indicated in this Privacy Policy.

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